Version 3.10.0 (April 8, 2025)

Key Enhancements

New Custom Fields for Site Configuration


What: We have added three new custom fields that can be renamed per tenant and enabled or disabled per site through the database. These fields include two text fields and one text area field, providing greater flexibility for site-specific configurations.

Where: Admin - Sites - Site Details


Visit Start Time Interval Updated to Include 15-Minute Option

What: The "Visit Start Time Interval" setting was changed from a toggle field to a single-selection bullet list. A new "15 min" option was added to the list, allowing users to select 15-minute intervals for visit start times. This provides greater flexibility and precision in scheduling visits.

Where: Admin - Visit Types - Visit Type Details - "Visit Date/Time Selection" section


Emails coming from Client Domain


What: The Engagement Hub now supports sending all outbound emails from a client’s custom domain, rather than the default briefingedge.com . Clients can configure a single email address (e.g., EBC@nexus.com ) to be used across all email types, including invitations, user registrations, and password resets. This ensures brand consistency and enhances user trust. The system will also handle user replies to the configured email address.

Where: Email delivery system within the Engagement Hub

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Bugs Fixed

Fix for Agenda Export Error with Special Characters in Participant Titles

What: Resolved an issue where the agenda export failed with a generic "Uh Oh" error if the title of the Requester, Visit Owner, or Visit Coordinator included an "&" character. The export now handles special characters correctly, ensuring users can generate agendas without interruption.

Where: Agenda Export functionality


Engagement Hub Default Logo Displayed in the Experience Hub When Custom Logo is Removed


What: Fixed the issue of showing the incorrect default logo in the Experience Hub after removing it from the Engagement Hub.

Where: Experience Hub - Visit Overview


Fix for SSO Login Issue When Using 'Add From CRM'

What: Fixed an issue preventing users from logging into Salesforce via Single Sign-On (SSO) when attempting to use the 'Add From CRM' functionality. This ensures a seamless authentication experience and uninterrupted workflow when accessing CRM data.

Where: Engagement Hub - 'Add From CRM'


Resolved Error Occurring When Using 'Add from CRM'

What: Addressed an issue that caused errors to occur when using the ‘Add From CRM’ feature. This fix improves system stability and ensures consistent performance during CRM data imports.

Where: Engagement Hub - 'Add From CRM'


Room & Date Double Booking Prevention

What: Resolved an issue where rooms configured to disallow scheduling conflicts were inadvertently booked for overlapping visits. This fix ensures that the conflict rules are strictly enforced, preventing double bookings and improving the reliability of scheduling for users.

Where: Visit Scheduling